Gain a comprehensive understanding of the current retail environment, its changes, and trends. You’ll explore key considerations in retailing, target markets, the evolution of modern retail, and the drivers of change. The course covers evolving service levels, retail formats, and technology requirements, emphasizing the importance of omnichannel retailing, sustainability, consumer protection, cybersecurity, and privacy management. Additionally, you’ll learn to leverage digital platforms and applications, including videography using CapCut, to enhance your retail strategies. By mastering these digital tools, you’ll be well-prepared for the future of retail. Get ready to dive into the exciting world of retail!

Dive into the essentials of Customer Relationship Management (CRM) in this comprehensive introductory course designed for individuals eager to enhance their CRM skills. Whether you're a small business owner, a marketing professional, or a sales associate, this course will equip you with the foundational knowledge and practical skills needed to effectively implement and manage CRM tools.

This intermediate course is designed for individuals who have a basic understanding of pattern development and garment construction and wish to advance their skills. Throughout the course, participants will gain comprehensive knowledge of pattern development and construction techniques for basic pants and tops with collars. From taking body measurements to mastering sewing techniques, participants will develop the skills necessary to create well-fitted garments. 

By the end of this course, participants will have developed the necessary skills and knowledge to confidently create basic pants and tops with collars. Through practical sessions and comprehensive instruction, they will be equipped to produce garments that meet specified measurements and quality standards. This course is suitable for individuals with basic knowledge of pattern development and garment construction who wish to enhance their skills and proficiency in creating well-fitted pants and tops with collars.

This module’s pricing is exclusively available for the SCTP Alteration Artisan course under SSG’s Cat A Baseline funding. Please click here to view the pricing for individual modules.

This course considers the retail environment during the post-pandemic, and the ever-evolving nature of retail such as BOPIS and having less square footage to operate. Trainees will review the new facets of retail on digital platforms. The course will go through case studies on physical retail transformation to other formats and how companies have successfully adapted to it.

Welcome to the course on Curating a Personal Shopping Experience using TikTok! In this course, you’ll master the art of crafting a unique and personalized shopping journey for each customer, tailored to their individual needs, preferences, and lifestyle, all through the dynamic platform of TikTok. You’ll dive deep into product and service knowledge, stay ahead with current fashion and lifestyle trends, learn to accurately assess and define a customer’s profile, and develop customer relations through impactful communication. Moreover, you’ll explore how to harness TikTok’s innovative features for effective wardrobe management and engagement. By the conclusion of this course, you’ll possess the expertise to deliver a memorable and delightful shopping experience that stands out. Prepare to transform your shopping encounters on TikTok!

Welcome to the course on Curating a Personal Shopping Experience using TikTok! In this course, you’ll master the art of crafting a unique and personalized shopping journey for each customer, tailored to their individual needs, preferences, and lifestyle, all through the dynamic platform of TikTok. You’ll dive deep into product and service knowledge, stay ahead with current fashion and lifestyle trends, learn to accurately assess and define a customer’s profile, and develop customer relations through impactful communication. Moreover, you’ll explore how to harness TikTok’s innovative features for effective wardrobe management and engagement. By the conclusion of this course, you’ll possess the expertise to deliver a memorable and delightful shopping experience that stands out. Prepare to transform your shopping encounters on TikTok!

Basic Alteration Techniques equips participants with fundamental skills necessary for conducting alterations on various types of garments. From simple adjustments to more complex modifications, this course covers the techniques essential for achieving proper garment fit. Participants will engage in hands-on activities, learning how to evaluate garment fit, conduct pinning for alteration, and execute alterations using industry-standard methods. This course is particularly valuable for professionals in the fashion retail service sector and designers seeking to meet the diverse needs of customers requiring clothing alterations.

Basic Alteration Techniques is a comprehensive course designed to equip participants with the essential skills needed to conduct alterations on a variety of garments. Through hands-on learning and industry-relevant instruction, participants will gain the expertise required to meet the diverse alteration needs of customers and enhance their professional capabilities in the fashion retail service sector.

This module’s pricing is exclusively available for the SCTP Alteration Artisan course under SSG’s Cat A Baseline funding. Please click here to view the pricing for individual modules.

This advanced tailoring course delves into the intricacies of dressmaking, focusing on the adaptation of basic patterns to create diverse dresses with elaborate designs. Participants will gain expertise in dart manipulation methods, expanding their pattern-making skills and sewing techniques. Through comprehensive modules, students will learn to take accurate body measurements, make fitting adjustments, and master construction processes such as sewing corners, curves, linings, and garment finishing. By the end of this course, participants will have honed their dressmaking skills and gained the confidence to create beautifully tailored dresses that meet both industry standards and individual preferences.

This module’s pricing is exclusively available for the SCTP Alteration Artisan course under SSG’s Cat A Baseline funding. Please click here to view the pricing for individual modules.

Dive into the digital era with a cutting-edge Omni-Channel strategy that’s essential for your business’s growth. Understand the art of tracking leads from their source to conversion, a pivotal element in refining your decision-making and strategic planning. This course is designed to transform your team into e-commerce wizards, uncovering the vast landscape of digital platforms available. You’ll gain hands-on experience with social media tools to boost sales and maintain customer engagement, leveraging data analytics to enhance both the sales journey and the post-purchase experience. Join us to master the digital domain and propel your business into a new realm of success.

Participants will be able to apply the proper methods of alteration to the various types of garments. This course is highly recommended for people who are involved in the fashion retail service sector and designers to cater to the demands of customers who require clothing alterations or modifications to fit their body. Participants will be involved in the active learning of garment fit evaluation and pinning for alteration through simulated samples and ready-made clothing on more complex apparels such as gowns and more structured tailored apparels.

This module’s pricing is exclusively available for the SCTP Alteration Artisan course under SSG’s Cat A Baseline funding. Please click here to view the pricing for individual modules.

Learn to evaluate the fit of garment and pin garment correctly to indicate the necessary adjustments required or desired for alteration. Correct pinning serves as visual instructions to sewing technicians for fuss free and accurate alteration. Be it for personal skill or to further enhance customer service, learning this unique specialized skill will be enriching.

This module’s pricing is exclusively available for the SCTP Alteration Artisan course under SSG’s Cat A Baseline funding. Please click here to view the pricing for individual modules.

This session offers a holistic approach to self-awareness, professional development, and business growth within Singapore's dynamic job market. Participants will delve into understanding their personal strengths and weaknesses through personality tests and analysis, uncovering their natural talents and areas for improvement. The session equips them with practical skills for crafting standout professional profiles, including CVs, cover letters, and LinkedIn optimization, along with valuable tips and mock sessions for job interview preparation.

Complementing this personal development journey is introduction to Mentorship Support Grant (MSG), an initiative by SkillsFuture Singapore. MSG provides partial funding for mentorship support, specifically designed for Singapore businesses and delivered by Tembusu Institute. This program emphasizes enhancing employee skills, boosting productivity, and supporting job redesign within companies, ultimately aligning personal growth with broader organizational development.

Trainees will acquire knowledge in big data collection and derive outcomes from these datasets. They will be exposed to data analytics and visualisation tools to help make better decisions using the data sets provided. The class will also dive into different strategies of collecting data.

Our Digital Marketing Social Media Marketing for Retail course provides an in-depth look into social media marketing on Meta platforms, including Facebook and Instagram. Designed for those looking to leverage the power of these popular networks, the course covers key strategies for building brand awareness, increasing engagement, and driving conversions. We will explore essential topics, including audience targeting, content creation, ad campaign management, and data analytics.

Through practical exercises, you will learn how to craft compelling content, optimize ad placements, and use Meta's robust analytics tools to measure campaign effectiveness.