Introduction to Omni-channel Retailing
Overview
Dive into the digital era with a cutting-edge Omni-Channel strategy that’s essential for your business’s growth. Understand the art of tracking leads from their source to conversion, a pivotal element in refining your decision-making and strategic planning. This course is designed to transform your team into e-commerce wizards, uncovering the vast landscape of digital platforms available. You’ll gain hands-on experience with social media tools to boost sales and maintain customer engagement, leveraging data analytics to enhance both the sales journey and the post-purchase experience. Join us to master the digital domain and propel your business into a new realm of success.
Livestream Commerce
- Course FeeS$ 576.00
- GST (9%)S$ 51.84
- Course Fee(with GST)S$ 627.84
- Job CodeR-LSC-2502-01
- Intake21 Feb 2025 To 21 Feb 2025
Livestream Commerce
Overview
As the boundaries between online and offline converge, this course will empower and upskill sales associates with the new era of selling. The course begins with an understanding of how the retail landscape is transforming and moves on to cover the key skills that a sales associate of the new era of retail evolution needs to acquire and adapt to.
Basic Customer Relationship Management
Overview
Dive into the essentials of Customer Relationship Management (CRM) in this comprehensive introductory course designed for individuals eager to enhance their CRM skills. Whether you're a small business owner, a marketing professional, or a sales associate, this course will equip you with the foundational knowledge and practical skills needed to effectively implement and manage CRM tools.
Consumer Behaviour and Environment Analysis
Overview
This course aims to help learners identify consumer trends, and behaviours on app data or based on shop buying patterns. Learn to interpret data models to analyse key customer sales data and predict new buying patterns based on changing environments.
Pinning for Fit Evaluation
- Course FeeS$ 473.00
- GST (9%)S$ 42.57
- Course Fee(with GST)S$ 515.57
- Job CodeFPA-2502-02
- Intake23 Feb 2025 To 23 Feb 2025
Pinning for Fit Evaluation
Overview
Learn to evaluate the fit of garment and pin garment correctly to indicate the necessary adjustments required or desired for alteration. Correct pinning serves as visual instructions to sewing technicians for fuss free and accurate alteration. Be it for personal skill or to further enhance customer service, learning this unique specialized skill will be enriching.
This module’s pricing is exclusively available for the SCTP Alteration Artisan course under SSG’s Cat A Baseline funding. Please click here to view the pricing for individual modules.
Basic Alteration Techniques
- Course FeeS$ 803.00
- GST (9%)S$ 72.27
- Course Fee(with GST)S$ 875.27
- Job CodeBAT-2502-03
- Intake25 Feb 2025 To 27 Feb 2025
Basic Alteration Techniques
Overview
Basic Alteration Techniques equips participants with fundamental skills necessary for conducting alterations on various types of garments. From simple adjustments to more complex modifications, this course covers the techniques essential for achieving proper garment fit. Participants will engage in hands-on activities, learning how to evaluate garment fit, conduct pinning for alteration, and execute alterations using industry-standard methods. This course is particularly valuable for professionals in the fashion retail service sector and designers seeking to meet the diverse needs of customers requiring clothing alterations.
Basic Alteration Techniques is a comprehensive course designed to equip participants with the essential skills needed to conduct alterations on a variety of garments. Through hands-on learning and industry-relevant instruction, participants will gain the expertise required to meet the diverse alteration needs of customers and enhance their professional capabilities in the fashion retail service sector.
This module’s pricing is exclusively available for the SCTP Alteration Artisan course under SSG’s Cat A Baseline funding. Please click here to view the pricing for individual modules.
Introduction to Omni-channel Retailing
Overview
Dive into the digital era with a cutting-edge Omni-Channel strategy that’s essential for your business’s growth. Understand the art of tracking leads from their source to conversion, a pivotal element in refining your decision-making and strategic planning. This course is designed to transform your team into e-commerce wizards, uncovering the vast landscape of digital platforms available. You’ll gain hands-on experience with social media tools to boost sales and maintain customer engagement, leveraging data analytics to enhance both the sales journey and the post-purchase experience. Join us to master the digital domain and propel your business into a new realm of success.
Search Engine Optimisation (SEO) to Boost Retail Sales
Overview
Our Search Engine Optimization (SEO) to Boost Retail Sales course teaches you how to improve your website’s organic search rankings using techniques like content optimization, relevant keywords, and enhanced site structure. The aim is to draw in visitors organically, without spending money on ads to appear in search results.
We will explore key topics such as keyword research, on-page optimization, technical SEO, and link-building strategies through practical examples and real-world case studies. Additionally, you will learn to use analytical tools such as Google Analytics to track and understand website performance and user behavior.
Creating a Digitalised Customer Experience in Retail
Overview
In this Creating a Digitalised Customer Experience in Retail course on how to become an influencer, you will learn the essential skills and strategies needed to build your personal brand and effectively engage with your audience across various social media platforms. The course covers topics such as identifying your niche, creating compelling content, and utilizing storytelling techniques to connect authentically with your followers. You will also explore best practices for growing your online presence, collaborating with brands, and leveraging analytics to measure your impact and success.
Whether you aspire to be an influence in fashion, lifestyle, fitness, or any other field, this course will empower you with the knowledge and tools to establish yourself as a successful influencer and make a meaningful impact.
Provide Service Excellence In The Digital World For Retail
Overview
This course considers the retail environment during the post-pandemic, and the ever-evolving nature of retail such as BOPIS and having less square footage to operate. Trainees will review the new facets of retail on digital platforms. The course will go through case studies on physical retail transformation to other formats and how companies have successfully adapted to it.
(SCTP) Advanced Certificate in Digital Retail
Overview
Transform your career with our SCTP Advanced Certificate in Digital Retail, designed for professionals seeking to pivot into the digital landscape. This comprehensive 1.5-month program is tailored for individuals looking to transition into roles such as Growth Marketer or Digitalisation Specialist. Our curriculum spread over ten meticulously crafted modules, equips you with the latest digital strategies and tools to thrive in today's technology-driven marketplace.
Through hands-on training and real-world applications, you will master the skills to implement an omni-digitalization strategy, enhancing your ability to drive growth and innovation in your organization. Whether you're aiming to expand your expertise in digital marketing or to spearhead digital transformation initiatives, this program provides the essential knowledge and practical experience to achieve your career goals.
To view full details including fees on this SCTP, please click here.
Our Featured Trainers
Livestream Commerce
- Course FeeS$ 576.00
- GST (9%)S$ 51.84
- Course Fee(with GST)S$ 627.84
- Job CodeR-LSC-2502-02
- Intake27 Feb 2025 To 06 Mar 2025
Livestream Commerce
Overview
As the boundaries between online and offline converge, this course will empower and upskill sales associates with the new era of selling. The course begins with an understanding of how the retail landscape is transforming and moves on to cover the key skills that a sales associate of the new era of retail evolution needs to acquire and adapt to.
Curate a Personal Shopping Experience
Overview
Welcome to the course on Curating a Personal Shopping Experience using TikTok! In this course, you’ll master the art of crafting a unique and personalized shopping journey for each customer, tailored to their individual needs, preferences, and lifestyle, all through the dynamic platform of TikTok. You’ll dive deep into product and service knowledge, stay ahead with current fashion and lifestyle trends, learn to accurately assess and define a customer’s profile, and develop customer relations through impactful communication. Moreover, you’ll explore how to harness TikTok’s innovative features for effective wardrobe management and engagement. By the conclusion of this course, you’ll possess the expertise to deliver a memorable and delightful shopping experience that stands out. Prepare to transform your shopping encounters on TikTok!
Basic Data Analytics For Retail
- Course FeeS$ 1156.00
- GST (9%)S$ 104.04
- Course Fee(with GST)S$ 1260.04
- Job CodeR-BDA-2502-03
- Intake28 Feb 2025 To 03 Mar 2025
Basic Data Analytics For Retail
Overview
Trainees will acquire knowledge in big data collection and derive outcomes from these datasets. They will be exposed to data analytics and visualisation tools to help make better decisions using the data sets provided. The class will also dive into different strategies of collecting data.
Basic Data Analytics For Retail
- Course FeeS$ 1156.00
- GST (9%)S$ 104.04
- Course Fee(with GST)S$ 1260.04
- Job CodeR-BDA-2503-01
- Intake01 Mar 2025 To 08 Mar 2025
Basic Data Analytics For Retail
Overview
Trainees will acquire knowledge in big data collection and derive outcomes from these datasets. They will be exposed to data analytics and visualisation tools to help make better decisions using the data sets provided. The class will also dive into different strategies of collecting data.
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